BEYOND ORDINARY

Shipping Policy

hipping Rates and Delivery Times

Shipping Destinations and Costs:

  • United States, Canada, United Kingdom, France, Germany, Italy, Spain, Portugal, Brazil, Australia

    • Standard Shipping: Free, delivered within 5–9 business days

    • Expedited Shipping: $22, delivered within 2–5 business days

Order Processing:
Orders are processed within 1–2 business days. Orders placed after 2:00 PM GMT-8 (Pacific Time, Los Angeles) will be processed the next business day. Business days are Monday through Friday.

Shipping Carriers:
We use trusted carriers including UPS, DHL, FedEx, TNT, and USPS. Shipping times may vary depending on your location, but all orders are processed promptly.

Order Tracking:
After your order ships, a tracking number will be emailed to you or displayed in your account. Tracking information may take 24–48 hours to update. Delivery times can be affected by weather, customs, or public holidays.

30-Day Return Policy:
You may return items within 30 days of receipt if you are not fully satisfied. Items must be unused and in their original condition and packaging to qualify for a refund.

Shipping Delays:
Shipping times may be longer during holidays, peak seasons, or due to unforeseen events such as severe weather or logistical issues. We will notify you promptly in such cases.

Tax Policy:
No additional taxes or customs fees are charged at checkout. If you encounter any tax-related issues, please contact your local tax authority.

Restocking Fee:
We do not charge restocking fees. Returns meeting the above conditions will receive a full refund with no additional charges.